MyEZTicket combines scheduling, ticket management, and CRM into one powerful web app.
No credit card required
Everything you need to run your business, right on your mobile device
Manage appointments, view availability at a glance, and send automated reminders to reduce no-shows.
Track customer issues, assign tickets to team members, and monitor resolution progress in real-time.
Build customer relationships with detailed profiles, interaction history, and personalized communication.
Access MyEZTicket directly from your home screen with one tap - no app stores or downloads required.
Enterprise-grade security ensures your business and customer data stays protected at all times.
Built specifically for iOS and Android devices with native-like performance and a home screen icon for quick access.
Add MyEZTicket to your home screen for app-like access
Simply open your mobile browser and navigate to myezticket.com to get started.
Tap the share icon in your browser, then select "Add to Home Screen" to create an app icon.
Tap the new icon on your home screen to launch MyEZTicket - no app stores needed!
Get all the benefits of a native app including offline capabilities and push notifications.
See your daily, weekly, and monthly schedule at a glance. Color-coded appointments help you stay organized.
Easily add new appointments with customer details, duration, and notes. Set up reminders to reduce no-shows.
Drag and drop to reschedule, set recurring appointments, and integrate with your customer database.
Instantly sync appointments across all your devices. Always stay up-to-date with your schedule.
Create, categorize, and prioritize tickets for all customer requests and issues.
Assign tickets to team members and collaborate with internal notes and status updates.
Track resolution times and identify bottlenecks with detailed ticket history and status tracking.
Keep customers updated with automatic notifications when tickets are updated or resolved.
Maintain detailed customer profiles with contact information, interaction history, and preferences.
Record all customer interactions including calls, emails, meetings, and purchase history.
Set follow-up reminders, track opportunities, and nurture customer relationships over time.
Gain valuable insights with reports and analytics on customer behavior and business performance.
Choose the plan that's right for your business
Step-by-step walkthroughs of core features
Access Your Calendar
Click the "Schedule" tab in the main navigation to view your calendar.
Create a New Appointment
Click the "+" button or double-click on your desired time slot to create a new appointment.
Add Appointment Details
Enter customer information, appointment type, duration, and any relevant notes.
Set Reminders
Configure automated reminders to be sent to you and your customer before the appointment.
Open Tickets Dashboard
Navigate to the "Tickets" section from the main menu to view all tickets.
Create a New Ticket
Click "New Ticket" and fill in the issue details, priority level, and assign to a team member.
Track Progress
Update ticket status as you work on the issue: "Open," "In Progress," "Pending," or "Resolved."
Communicate with Customer
Add comments to the ticket that can be internal notes or updates sent to the customer.
View Customer Database
Access the "CRM" section to see your complete customer database with search and filter options.
Add a New Customer
Click "Add Customer" to create a new profile with contact information and customer details.
Record Interactions
Log calls, emails, and meetings directly in the customer profile to track all communications.
Set Follow-up Tasks
Create follow-up reminders and tasks associated with specific customers to nurture relationships.
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